HOW LONG WILL IT TAKE TO RECEIVE MY ORDER
Order will be delivered in around 5 business days. Once you place your order, it will take 1-3 business days for your product to be made, it will be shipped using Australia Post and you will be provided with tracking information.
WHERE IS MY ORDER
You can check the status of your order in your Account
CAN I CHANGE OR CANCEL MY ORDER?
As each item is made to order we do not have the ability to change or modify orders. Email firstname.lastname@example.org within 30 minutes of placing your order if you wish to cancel, and we will assist you.
WHO WILL DELIVER MY PARCEL?
Your parcel will be sent via Australia Post.
If you are unable to locate your tracking number, or if you have any questions about your shipped order please Contact Us and we will assist you with your enquiry.
If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday – Friday).
Please note: You may experience slightly longer delivery times during peak periods, due to wild weather, or due to other Australia Post delivery issues that are unforeseen or unavoidable events beyond our reasonable control. Orders are processed and shipped from Melbourne, Victoria and so we follow any Victorian Public Holidays.